Within one business day. If it is urgent, call 1800 575 074 and you will get a person rather than a message bank.
Do you need to visit before quoting?
Usually not. Window cleaning and garden maintenance can be quoted from the building details and photos of each elevation. Height safety work and facade repairs need a look at the roof and the existing anchors first, and that visit is free.
Where do you work?
Brisbane, the Gold Coast and the Sunshine Coast, plus the corridor in between. We travel further for larger jobs, so it is worth asking.
Are you insured, and are your technicians certified?
Yes to both. Public liability and workers compensation are current, and every technician is IRATA certified. Certificates of currency are available on request.
Do you work with body corporates and building managers?
That is most of our work. We can quote through your building manager, present to a committee, or set up a recurring schedule so the building is done on the same cycle each year.
Can you report on the condition of the facade?
Yes. While we are on the ropes we look over the facade and give the building a free photo inspection covering what we saw, each item with a photo and where it is. You are under no obligation to act on any of it. For a full defect by defect report, see our facade inspections.